Terms of Service

Welcome to VAULTEXT!

These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://vaultext.com (the “Website”) operated by Vaultext (“we”, “us”, “our”). By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree to all the terms and conditions stated here, please do not continue using Vaultext.

You are also advised to read our Privacy Policy, which explains how we collect and use your personal data.

1. Acceptance of Terms

By registering on Vaultext:

• You confirm you are at least 18 years old.
• You acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.
• You represent that all information provided is true and accurate.

2. Definitions

• Customer, You, Your: The person accessing or using the Website.
• Contractor, We, Us, Our: Vaultext or its authorized representatives.
• Order: A service request placed by the Customer via the Website or API.
• API Keys: Unique codes used for authorized access to our platform.
• Electronic Virtual Balance: A wallet balance credited in rubles or equivalent used to access services.
• Personal Account: Your registered profile on the Website.

3. Registration

Registration is required to use Vaultext. You must provide valid and complete personal information, including username, password, and optionally, login via Google OAuth. You are solely responsible for maintaining the confidentiality of your login details.

4. Service Use & Restrictions

You agree not to use our platform for any of the following:

• Fraudulent activities, impersonation, or scams.
• Harassment, abuse, or violation of any law.
• Mass messaging or spam.
• Any illegal purpose under local or international law.

Important: We do not monitor private communications, but we reserve the right to suspend or ban any user reported for illegal or abusive behavior. All activity may be logged to assist with investigations if required by law enforcement.

5. Scope of Services

Vaultext provides temporary virtual numbers and SMS activation services based on user selection (country, operator, service). You access these via manual order placement or API.

6. Order Process & Cancellation

To place an order:

1. Log in to your account.
2. Choose a number by country/operator.
3. Confirm the order by clicking “Buy” or using the API.

If a number fails or is canceled, funds are returned to your virtual balance within 24 hours.

7. Payments

• All payments are made via your Virtual Balance.
• Prices are displayed in rubles (₽). Other currencies are converted automatically.
• No refunds are made to external wallets—only to the internal balance.

8. Service Reporting

All past orders are viewable in the Order History section of your account. You must raise any issues within 5 days of a transaction.

9. Rights & Obligations

Our Rights:

• Modify, update, or suspend the platform or your access if misuse is detected.
• Amend these Terms as needed.
• Enforce compliance with all platform rules.

Our Obligations:

• Provide technical access to services as available.
• Address legitimate service complaints.

Your Obligations:

• Comply with these Terms at all times.
• Refrain from illegal use or harm to others.
• Take full responsibility for any activity under your account.
• Compensate us for any damage or legal consequences caused by your misuse.

10. Confidentiality

Both parties agree to maintain the confidentiality of sensitive data exchanged or stored. Exceptions apply where disclosure is required by law or enforcement authorities.

11. Disclaimer & Limitation of Liability

• Vaultext is not responsible for how you or others use the services.
• We do not verify or monitor the intent behind communication using our numbers.
• You use our services at your own risk.

Users are solely responsible for the content of communications sent or received via Vaultext. We disclaim liability for any damages, losses, or legal actions resulting from misuse by any user.

12. Amendments

We reserve the right to update these Terms at any time. Continued use of Vaultext after such updates means you agree to the revised Terms.

13. Dispute Resolution

All disputes shall be resolved via Arbitration by a one-person panel seated in Abuja, Nigeria, under Nigerian arbitration laws. By using this platform, you waive your right to pursue legal action in any other jurisdiction unless required by law.

If you have questions or concerns regarding these Terms, contact us at support@vaultext.com.